Terms and Conditions

Welcome to Super Conscious. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, retreats, coaching, and other offerings (collectively “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use or access our Services.

1. Definitions

  • “We”, “us”, “our” refers to Super Conscious.
  • “You”, “your”, “client”, “participant” refers to you as a user of our website or recipient of our Services.
  • “Services” means all coaching sessions, masterminds, retreats, programs, online content, downloadable materials, events and any other service we provide.
  • “Website” refers to https://super-conscious.co.uk/ and any related sub-domains.
  • “Fees” means any payment you make for our Services.
  • “Content” means text, images, video, audio, documents, worksheets, and other materials created or provided by us.

2. Use of Website & Services

  • You agree to use the Website and Services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the Services.
  • You must be at least 18 years old (or legal age in your jurisdiction) to use our Services.
  • You may not misuse the Services (for example, by hacking, extracting data, or accessing our systems without authorisation).
  • We reserve the right to suspend or terminate your access if you breach these Terms.

3. Booking, Payment & Fees

  • All bookings for coaching sessions, retreats, programmes or events must be made via the Website or other authorised channels.
  • You agree to pay the Fees in accordance with the payment terms set out at the time of booking.
  • We reserve the right to modify Fees at any time, although any change will not affect bookings already confirmed.

4. Cancellation, Refunds & Transfers

  • Cancellation and refund policies are set out at the time of booking.
  • If you cancel within a specified period (as detailed in your booking confirmation), you may receive a partial or full refund – please refer to our separate Refund Policy document.
  • Transfers of bookings to another date, event or person may be permitted at our discretion and may incur an administrative fee.

5. Intellectual Property

  • All Content and materials provided by us remain our property (or our licensors’) and are protected by copyright, trademark and other intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for your personal, non-commercial use only.
  • You may not copy, reproduce, modify, distribute, publicly transmit or create derivative works of our Content without our prior written consent.

6. Confidentiality

  • In connection with certain Services (for example one-on-one coaching), you may receive confidential or proprietary information (“Confidential Information”).
  • You agree to keep such Confidential Information strictly private and not to disclose it to any third-party without our written consent.
  • This obligation remains even after our Services conclude.

7. Disclaimers & No Guarantees

  • Our Services focus on personal development, business strategy, psychological insight and spiritual practices. We endeavour to use our best efforts, but we do not guarantee any specific business outcome, financial return, transformation or result from using our Services.
  • Nothing in these Terms or on the Website constitutes medical, legal, tax or other professional advice. You should seek independent professional advice where appropriate.
  • To the fullest extent permitted by law, we make no warranties (express or implied) about the Services, their suitability, reliability, availability, or accuracy.

8. Liability

  • To the fullest extent permitted by law, our liability to you for any losses arising out of or connected to the Services or your use of the Website is limited to the amount you paid for the relevant Service in the 12 months preceding the claim.
  • We will not be liable for any indirect or consequential losses, loss of business, profits, data or goodwill.
  • Nothing in these Terms excludes or limits liability which cannot be excluded or limited under applicable law.

9. Privacy & Data Protection

  • Our Privacy Policy explains how we collect, use, store and protect your personal data. By using the Website and our Services you confirm that you have read and accept our Privacy Policy.
  • You agree that we may send you marketing communications (unless you opt out) and other information concerning the Services.

10. Electronic Communications

  • When you use the Website or send us emails, you are communicating electronically. You consent to receive communications from us electronically.
  • Personal data provided to us will be handled according to our Privacy Policy.

11. Cookies & Technology

  • The Website uses cookies and other tracking technologies to provide, personalize and improve our Services. Please refer to our Cookies Policy for details.
  • We may also use third-party analytics and tracking technologies; by using the website you consent to such tracking.

12. Changes to Terms

  • We may revise these Terms from time to time in our sole discretion. Changes become effective when we post the revised Terms on the Website.
  • Your continued use of the Website or Services after changes are posted constitutes your acceptance of the updated Terms.

13. Termination

  • We may terminate or suspend your access to the Website or any Service immediately and without notice if you breach these Terms or we believe your conduct is harmful to our interests, other users or third-parties.
  • On termination, your right to access the Services ceases immediately; you may not receive a refund unless otherwise stated.

14. Governing Law & Jurisdiction

  • These Terms are governed by and construed in accordance with the laws of England & Wales.
  • Any dispute arising out of or relating to these Terms or the Services shall be subject to the non-exclusive jurisdiction of the courts of England & Wales.

15. Miscellaneous

  • If any provision of these Terms is held to be invalid or unenforceable, that provision shall be struck out and the remainder shall remain in full force.
  • These Terms, along with any applicable policies (Privacy Policy, Cookies Policy, Refund Policy), constitute the entire agreement between you and us regarding the Services.
  • Our failure to insist upon or enforce strict performance of these Terms will not be construed as a waiver of any provision or right.